Are you a manufacturer or trading company?

We are a manufacturer with over 25 years of experience in glass products. We also have export license and a professional international sales team.Our products are exported to many countries around the world.

Do you have any certifications?

Yes, our products are certified with German PHI Certification、FSC International Forest Certification、ISO9001 Quality Management System Certification、Occupational Health and Safety Management System Certification、Environmental Management System Certification、Energy Management System Certification、PREMIUM QUALITY、KCPC、China Compulsory Certification、Trademark Certificate、National Authoritative Testing Report、Product Environmental Impact Analysis Report、China Green Building Materials Product Certification etc., depending on your market requirements. We can also assist with other certifications if needed.

Who are your main clients?

We provide products and services to customers in dozens of countries and regions, including South Korea, the Middle East, Central Asia, and North Africa. These customers include glass wholesalers, door and window factories, glass decoration companies, etc.

Can you provide customized products?

Yes. We have a professional technical team.We offer OEM and ODM services. Just share your specifications, drawings, or samples, and we can develop accordingly.

Do you provide samples? Is it free?

Yes, samples are available. For standard models, we can offer free samples; for customized ones, sample charges may apply but can be refunded upon bulk order.

Our MOQ is usually a full wooden box of glass, and the specific number of pieces is related to the thickness., but for first orders or trial orders, we can be flexible. Let's discuss based on your needs.

Can I get your price list?

We usually quote based on specific product models, quantities, and destination. Please let us know more details so we can provide an accurate quotation.

What’s your payment term?

Normally, we accept T/T 30% deposit, 70% balance before shipment. For long-term clients, L/C can be discussed.

Do you offer discounts for bulk orders?

Yes, we offer competitive discounts based on order volume. The more you order, the better the price.

What’s your lead time?

For standard products, it’s usually 15 days after deposit. For custom orders, it depends on the complexity — typically 20 days.If your order needs to be expedited, please inform us, and we will do our best to shorten the delivery time according to the production schedule.

Which shipping method do you use?

We usually ship by sea (FOB/CIF), depending on order size and urgency.

Can you help with customs clearance?

Yes. We work with reliable forwarders and can assist with all export documentation and clearance procedures.

What’s your warranty policy?

We have different quality guarantee plans according to the characteristics of different products. If there is a quality problem with the product, we will negotiate a solution with the customer and do our best to satisfy them.

What should I do if I receive defective goods?

Please send us photos/videos within 10 days of receiving. We’ll evaluate and offer a suitable solution — replacement, refund, or discount on next order.

Do you provide technical support?

Yes, our team can provide online support, user manuals, installation guides, and even on-site support if required.

Can we become your exclusive distributor?

We are open to exclusive cooperation in specific regions if the order volume and business plan meet our criteria.

Can I brand your products with my logo?

Yes, logo printing, packaging design, and brand customization are all available. However, sometimes some packaging supplies have a certain minimum order quantity.

Are you a manufacturer or trading company?

We are a manufacturer with over 25 years of experience in glass products. We also have export license and a professional international sales team.Our products are exported to many countries around the world.

Do you have any certifications?

Yes, our products are certified with German PHI Certification、FSC International Forest Certification、ISO9001 Quality Management System Certification、Occupational Health and Safety Management System Certification、Environmental Management System Certification、Energy Management System Certification、PREMIUM QUALITY、KCPC、China Compulsory Certification、Trademark Certificate、National Authoritative Testing Report、Product Environmental Impact Analysis Report、China Green Building Materials Product Certification etc., depending on your market requirements. We can also assist with other certifications if needed.

Who are your main clients?

We provide products and services to customers in dozens of countries and regions, including South Korea, the Middle East, Central Asia, and North Africa. These customers include glass wholesalers, door and window factories, glass decoration companies, etc.

Can you provide customized products?

Yes. We have a professional technical team.We offer OEM and ODM services. Just share your specifications, drawings, or samples, and we can develop accordingly.

Do you provide samples? Is it free?

Yes, samples are available. For standard models, we can offer free samples; for customized ones, sample charges may apply but can be refunded upon bulk order.

Our MOQ is usually a full wooden box of glass, and the specific number of pieces is related to the thickness., but for first orders or trial orders, we can be flexible. Let's discuss based on your needs.

Can I get your price list?

We usually quote based on specific product models, quantities, and destination. Please let us know more details so we can provide an accurate quotation.

What’s your payment term?

Normally, we accept T/T 30% deposit, 70% balance before shipment. For long-term clients, L/C can be discussed.

Do you offer discounts for bulk orders?

Yes, we offer competitive discounts based on order volume. The more you order, the better the price.

What’s your lead time?

For standard products, it’s usually 15 days after deposit. For custom orders, it depends on the complexity — typically 20 days.If your order needs to be expedited, please inform us, and we will do our best to shorten the delivery time according to the production schedule.

Which shipping method do you use?

We usually ship by sea (FOB/CIF), depending on order size and urgency.

Can you help with customs clearance?

Yes. We work with reliable forwarders and can assist with all export documentation and clearance procedures.

What’s your warranty policy?

We have different quality guarantee plans according to the characteristics of different products. If there is a quality problem with the product, we will negotiate a solution with the customer and do our best to satisfy them.

What should I do if I receive defective goods?

Please send us photos/videos within 10 days of receiving. We’ll evaluate and offer a suitable solution — replacement, refund, or discount on next order.

Do you provide technical support?

Yes, our team can provide online support, user manuals, installation guides, and even on-site support if required.

Can we become your exclusive distributor?

We are open to exclusive cooperation in specific regions if the order volume and business plan meet our criteria.

Can I brand your products with my logo?

Yes, logo printing, packaging design, and brand customization are all available. However, sometimes some packaging supplies have a certain minimum order quantity.

FAQ - フロートガラスの種類

よくある質問

Q
貴社はメーカーですか、それとも貿易会社ですか?

A
当社はガラス製品の製造で25年以上の経験を持つメーカーです。輸出ライセンスも取得しており、専門の国際営業チームを擁しています。当社の製品は世界中の多くの国に輸出されています。
Q
何か認定資格をお持ちですか？

A
はい、当社の製品は、ドイツPHI認証、FSC国際森林認証、ISO9001品質管理システム認証、労働安全衛生管理システム認証、環境管理システム認証、エネルギー管理システム認証、PREMIUM QUALITY、KCPC、中国強制認証、商標認証、国家権威試験報告書、製品環境影響分析報告書、中国グリーン建材製品認証など、お客様の市場要件に応じて認証を取得しています。必要に応じて、その他の認証取得についてもサポートいたします。
Q
あなたの主な顧客は誰ですか?

A
当社は、韓国、中東、中央アジア、北アフリカを含む数十の国と地域のお客様に製品とサービスを提供しています。これらのお客様には、ガラス卸売業者、ドア・窓工場、ガラス装飾会社などが含まれます。
Q
カスタマイズされた製品を提供できますか?

A
はい。専門の技術チームを擁しており、OEMおよびODMサービスも提供しています。仕様、図面、サンプルなどをご提供いただければ、それに応じた開発をさせていただきます。
Q
サンプルはありますか？無料ですか？

A
はい、サンプルをご用意しております。標準モデルについては無料サンプルをご提供いたします。カスタマイズモデルについてはサンプル料金が発生する場合がございますが、大量注文の場合は返金いたします。
Q
MOQはいくらですか?

A
弊社の最小発注量（MOQ）は通常、ガラス木箱1個分で、具体的な数量は厚みによって異なりますが、初回注文や試作注文の場合は柔軟に対応いたします。お客様のニーズに合わせてご相談させていただきます。
Q
価格表をいただけますか？

A
通常、製品の型番、数量、仕向地に基づいてお見積もりいたします。正確なお見積もりをご提供できるよう、詳細をお知らせください。
Q
支払い条件は何ですか?

A
通常、T/T（前払い30%、残金70%、出荷前）を承っております。長期のお客様には、L/C（信用状）もご相談に応じます。
Q
大量注文の場合、割引はありますか?

A
はい、ご注文数量に応じて割引をご提供いたします。ご注文数量が多いほど、価格もお得になります。
Q
リードタイムはどれくらいですか?

A
標準品の場合、通常はご入金後15日です。特注品の場合は、複雑さによって異なりますが、通常は20日です。お急ぎの場合はお知らせください。生産スケジュールに合わせて、納期を短縮できるよう最善を尽くします。
Q
どのような配送方法を使用しますか?

A
注文のサイズと緊急性に応じて、通常は海上輸送（FOB/CIF）で発送します。
Q
通関手続きを手伝ってもらえますか？

A
はい。当社は信頼できるフォワーダーと提携しており、輸出書類や通関手続き全般をサポートいたします。
Q
保証ポリシーは何ですか?

A
製品の特性に応じて、異なる品質保証プランをご用意しております。製品に品質上の問題が発生した場合には、お客様と協議の上、解決策をご提案し、ご満足いただけるよう最善を尽くします。
Q
不良品が届いた場合はどうすればいいですか?

A
商品到着後10日以内に写真または動画をお送りください。状況を評価し、交換、返金、次回注文時の割引など、適切な解決策をご提案させていただきます。
Q
技術サポートは提供していますか?

A
はい、弊社のチームはオンラインサポート、ユーザーマニュアル、インストールガイド、さらには必要に応じてオンサイトサポートも提供できます。
Q
弊社が独占販売代理店になることは可能でしょうか?

A
注文量と事業計画が当社の基準を満たしていれば、特定の地域での独占的な協力も可能です。
Q
製品に私のロゴをブランド化できますか?

A
はい、ロゴ印刷、パッケージデザイン、ブランドカスタマイズはすべて可能です。ただし、一部の梱包資材には最低注文数量が設定されている場合があります。